Shipping policy

Shipping Policy

At Sonata, we are committed to delivering your pieces with care, precision, and efficiency.

Every order is handled with attention to detail — from preparation to delivery — to ensure a seamless experience.

All orders are processed within 1–3 business days.

During high-demand periods or launches, processing may take slightly longer — but we always aim to dispatch your order as quickly as possible.

Once your order is shipped, you will receive a confirmation email with tracking details.

Estimated delivery times:

Please note that delivery times may vary depending on your location, customs processing, or courier delays.

✨ Free Shipping on orders over $100

Once your order qualifies, the free shipping option will be automatically applied at checkout.

After your order is shipped, you will receive a tracking number via email.

You can track your order at any time and stay updated on its journey.

While we work with trusted shipping partners, Sonata is not responsible for delays caused by external factors, including:

If your order is significantly delayed, please contact us and we will assist you.

Please ensure that your shipping details are correct at checkout.

Sonata is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your tracking shows that your package has been delivered but you have not received it, please contact the courier directly.

If you need assistance, our support team will do their best to help.

For any shipping-related questions, feel free to contact us: